I'm having issues checking out/paying with my credit card

There are a number of reasons why you can't check out:

• Incorrect credit card number, expiry date or security code
• Insufficient funds on the credit card
• The bank is blocking the payment
• The room you selected is booked out and no longer available

You can solve these issues by:

• Re-entering your credit card details
• Using a different credit card
• Checking with your bank to ensure no payments are being blocked
• Recreating your Itinerary with a different room and check out again
• Recreating your Itinerary and check out again

Please contact us if you continue to experience any difficulties with payment.